Client Services

We’re here for private enquiries, bespoke requests, and press correspondence.

Whether you’re seeking guidance on sizing, gifting, or something a little more personal, we invite you to reach out.

  • Write

    Though slower than other methods, there is a particular grace and intention to a letter, which is why it remains our preferred form of communication.

    You are warmly invited to write to our US headquarters in Palm Beach, our London office in Mayfair, or directly to your dedicated sales advisor around the world. Every letter is read with care. If you would like a reply, kindly be sure to include a return address.


    USA: 230 Sunrise Avenue, Suite B-147, Palm Beach, Florida, 33480, United States of America

    UK: 84 Brook Street, Mayfair, London, W1K 5EH, United Kingdom

  • Telephone

    We are available to answer your call from Monday to Saturday from 9 a.m. to 9 p.m. ET.

    US: +1 (561) 408 0615
    UK: +44 (0)20 7390 0899

  • Email

    If you prefer, you can contact us via email. We aim to reply to questions and enquiries within 24 hours of receiving them.

    correspondence@chloekinglondon.com

  • Message

    Existing customers are welcome to contact their dedicated Client Advisor directly via SMS or WhatsApp.

    We also welcome introductions, feedback, and general correspondence via our official social media accounts.

    Instagram: @chloekinglondon
    X: @chloekinglondon

By sending your message, you agree to accept the General Terms and Conditions of Use and that your data will be processed in compliance with our Privacy Policy.

By Appointment

For clients wishing to arrange a private consultation, we offer an appointment service. This may include personal shopping guidance, gifting assistance, sizing consultations, or a discreet discussion of bespoke requests.

Appointments may be held by phone, video call, or in person, depending on your location and preference. To arrange a time, please contact our Client Services team, and we will be pleased to assist

Request private consultation

Frequently Asked Questions

For your convenience, we’ve compiled some answers to the most common questions we receive about orders, delivery, product care, personalisation, and other services. You may find your query is already addressed there, though our team remains at your full disposal should you prefer to be in touch directly.

Explore FAQs

Every conversation begins with a word. Whether you choose to reach us by post, by phone, or by sending us a quick note, you’ll always find a human on the other side. Thoughtful, unhurried, and ready to help in whatever way we can.